We've decided to shift gears. This spring, instead of in-person Scrabble events, we're going to start holding virtual ones. We're ready to hit the ground running with the Computer Users' Remote Event (CURE). Because we may not have a cure for the coronavirus, but we can absolutely cure the boredom of being cooped up at home.

Today, we're introducing a new feature on the CoCo blog. Once every month or so, we'll sit down with a member of the community for a lengthy interview about their life in Scrabble - how they first discovered the game, what they've achieved in their careers, and so on. First up is John O'Laughlin.

Today, we’d like to go over our plans for social media marketing. We've spent the last few weeks researching best practices from a few different angles, and we believe we have a strategy that will help unify the Scrabble community today and attract a new generation of players tomorrow.

In the interest of transparency, we're trying to share every single detail we can about how we're building our organization. Even the boring mathy ones. So today, let's talk about calculating ratings.